Please read this Shipping Policy as it contains some important information.

Items shipped from the UK

Items shipped from the UK are normally shipped by Royal Mail 48 (2nd Class), or Royal Mail Tracked 48 depending on the item. Shipping is generally free for most items. If there is a shipping charge, it will be displayed at the checkout. We also offer Express Shipping at an additional cost. We aim to ship these items out within 24 hours and delivery times are dependant on Royal Mail.

Items shipped from the USA

All Native Remedies products and some Pet Alive products are shipped direct from the USA. These products also come with a Buy 2 get 1 free option. There is a delivery charge of £12.99 per order. Delivery times are generally between 2-4 weeks, but can sometimes take longer. Orders of 12 or more bottles will be shipped by UPS Express Shipping and should arrive in around a week.


Please be aware that we cannot guarantee that you will not incurr customs charges on these items. From experience, up to 3 bottles are generally free from duties. Over 3 may have duties, but this does seem random and most people don’t get charged. You are responsible for any custom charges.